Repairs/Pest Control
- To report a repair to your property, block or estate please call 0800 952 4444 or 0207 525 2600, or, if it is not an emergency, email Repairs@southwark.gov.uk or visit www.southwark.gov.uk/repairs
Thames Water
- Customer services: 0800 980 8800
Gas
- Emergency Services 0800 111 999
Housing Solutions
- Housing options / advice service 0207 525 5950.
- Homesearch account: https://www.southwarkhomesearch.org.uk/EHOWizard/Add
- Email: housing.options@southwark.gov.uk
Power cut
To be added
Rent
- If you are a tenant and have any queries about your rent or you are having problems paying your rent you can contact the Rent Team on 0207 525 1317 Email: Incomehousing@southwark.gov.uk
ASB/Noise
- Reporting anti-social behaviour or to report noise nuisances you can call 0207 525 5777. Remember, if you are in immediate danger call 999.
Bulk Refuse
- If you need to get rid of any large items such as furniture, you can arrange this by completing our online form at www.southwark.gov.uk.
- Alternatively, you can call our environmental services helpline on 0207 525 2000 to arrange collection. There is a charge of £16 for up to 10 items.
Residents Services
- Northhousing@southwark.gov.uk Tel: 0207 525 2600
- General tenancy leaseholder enquiries, tenancy & leasehold checks, mutual exchange, anti-social behaviour, regular fire risk & estate inspections.
Welfare benefits advice services
- Southwark local support service – 0207 525 2434
- Localsupport@southwark.gov.uk
Complaints
- 020 7525 0042 Complaints@southwark.gov.uk
MySouthwark
- For council services at your fingertips, register online at www.southwark.gov.uk/mysouthwark.
- You can report repairs online, track your repairs online and manage your rent or service charge account online.
Further information about all the Council's services are at www.southwark.gov.uk.
CCTV Control Room Staff
24/7 and report suspicious activity to the CCTV Control Room Staff. The Control Room number is 02074079553 or cctv@southwark.gov.uk. Please bear in mind, that until further cameras are installed, the CCTV Operators can only see the car park and rear entrances.
Southwark Council, Housing & Community Services
PO Box 64529, London SE1P 5LX
Switchboard: 020 7525 5000 Website: www.southwark.gov.uk/housing
Strategic Director of Housing & Community Services: Michael Scorer
Committee training session contact
Harold.Markham@Southwark.gov.uk
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